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How to Care for your Candle & Diffuser

How to Care for your Candle & Diffuser

Candle Care & Tips.

1. The first burn is important. Do it right to avoid tunneling!

On the first use, give your candle enough burning time to develop a melted wax pool that covers the full surface area of the candle. This can take up to a few hours, but it is important to avoid "tunneling". A tunnel will make it more difficult for the wax around the edges of the jar to melt, causing the tunneling effect to continue each time you light your candle. 

2. Trim your wick, your candle will thank you!

For optimal burn, keep your wick trimmed to about ⅛ of an inch, and clean off any burnt wood from previous use. Wire cutters or nail trimmers work great for trimming wooden wicks, but we highly recommend investing in a wick trimmer.

If your candle won't stay lit it's probably because your wick is too long, or it needs to be trimmed clean of charred material.

3. How to avoid smoke. 

We use very high quality and thoroughly tested wood wicks in our candles. So combined with the pure & plant based soy wax and natural essential oils, these should burn extremely clean with no soot or smoke. 

If you are experiencing any smoke from a wood wick candle it’s usually because the wick needs to be trimmed and the burnt parts cleared out, or there is a draft interfering with the natural burn.


Reed Diffuser Care & Tips.

1. How many sticks should you insert into the bottle?

We've included 5 willow sticks and 2 rattan sticks in each reed diffuser box. The 5 willow sticks are enough to create a nice fragrance in your room, however you can add the 2 rattan sticks to intensify the fragrance. 

2. How long will my diffuser last?

Our reed diffusers can last approximately 2-3 months, depending on the surrounding conditions it is kept in. There are several factors that will affect how long your reed diffuser will last and the amount of fragrance it releases. These include:

  • Number of reeds used - fewer reads for slower absorption & diffusion. More reeds for faster absorption & diffusion. The number of reeds used is dependent on the size of the room and the factors below
  • The airflow around your diffuser (if close to a fan, air conditioning or an open window the reeds will soak up the oil faster) can affect the diffusion rate of your fragrance oil.
  • Sitting in the high heat of direct sunlight in the hotter months, or next to a heater, will result in an increased absorption and diffusion rate due to faster evaporation.

    3. My bottle is not yet empty, but it seems as if the fragrance is no longer being distributed. 

    Turn the sticks around to increase the level of fragrance. However, keep in mind that when the sticks are regularly turned around the oil will not last as long. Ensure that you allow enough time for the sticks to absorb when using the diffuser for the first time. 

    4. Why can’t I just re-use my sticks over and over again?

    Over time, once the reed sticks are totally saturated, the cells in the reeds eventually get somewhat clogged and lose their ability to pull the scent up into the reeds and throw the fragrance into the room. So, when purchasing a new diffuser, make sure you have new reeds, even it is the same scent.

    5. Can I dilute the oil with water?

    No. Oil and water do not mix. The end-result would be uneven distribution of oil within the sticks.